Alsaadique Electronic Center – Warranty Policies
1. Ceiling & Inverter Fans
Motor Repair Warranty
3‑year repair warranty on inverter‑type fan motors from date of purchase, provided routine maintenance is observed.
Parts Repair Warranty
2‑year repair warranty on all fan components (including remote control and motor controller) from date of purchase.
How to Claim
Present a fully completed, dealer‑stamped, and signed warranty card.
Any alterations (cuts, overwrites, etc.) void your warranty.
Limitations & Service Charges
Repairs or replacements for issues outside warranty coverage (e.g. accidental damage, negligence, improper installation) incur standard service fees.
Non‑repairable manufacturing defects qualify for replacement only with written approval from our authorized service center.
Indirect, incidental, or consequential damages are not covered.
Replacement Window: Defective units may be exchanged within 10 days of purchase. After 10 days, only repair services apply (fees may apply).
Exclusions
Damage from accidents, misuse, unauthorized repairs, or lack of maintenance.
Motor burnout due to voltage fluctuations or water ingress (unless explicitly rated “waterproof”).
Warranty void if motor controller is connected to a dimmer or incorrectly wired.
Cosmetic breakage of plastic or glass parts.
2. Washing Machines & Spin Dryers
Motor Warranty
Washing machine motor: 1 year
Spin dryer motor: 18 months
Parts Warranty
All non‑motor parts (pumps, belts, seals, etc.): 1 year
Claim Process
One complimentary motor or parts replacement per product within the warranty period; subsequent replacements incur standard service charges.
Warranty valid from date of manufacture.
Conditions
Original, unaltered warranty card with dealer stamp & signature required.
Repairs by unauthorized workshops void the warranty.
Damage from power surges, poor wiring, generator use, overloads, natural disasters, or customer negligence is excluded.
Plastic and rubber components subject to wear‑and‑tear are not covered.
Special Note
Always use the spin dryer’s protective cover—motor damage from foreign‐object ingress is not covered.
Replacement stock for discontinued models may be limited.
3. Plastic Furniture
2‑Year Coverage: If a structural defect occurs, simply pay 65 % of the retail price and we’ll exchange your piece.
Shipping Disclaimer: Alsaadique Electronic Center is not liable for damage incurred in transit.
4. Air Coolers
Motor Warranty
1 year on manufacturing and technical defects.
Claim Requirements
Return unit (securely packed) with warranty card and proof of purchase to our service center.
Unauthorized repairs immediately void warranty.
Exclusions
Burnout due to voltage fluctuation or misuse.
Damage from natural disasters or commercial rather than household use.
No coverage for transport costs, plastic parts, remotes, or DC/12 V models.
AC/DC–labeled units carry no warranty.