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Welcome to Alsaadique Electric & Electronic store since 1977
Welcome to Alsaadique Electric & Electronic store since 1977

Return & Exchange Policy

 In case of exchange, the customer will be responsible for sending back any product in safe condition. Also, the return shipping charges (non-refundable) will be paid by the customer.

Alsaadique Electronic Center – Return & Exchange Policy

 

1. Overview

  • We do not offer returns or full refunds on any product purchased online.

  • Exchanges are permitted within 15 days of the purchase date. After 15 days, exchanges are no longer accepted.


2. Exchange Eligibility

To qualify for an exchange, the item must meet all of the following conditions:

  1. Unused and in like‑new condition

  2. In its original Alsaadique packaging, with all accessories and manuals included

  3. Undamaged exterior (no cracks, dents, or scratches)

  4. Motor intact (no evidence of overvoltage or misuse)

  5. Circuit board (PCB) fully functional


3. How to Request an Exchange

  1. Confirm your product meets the above eligibility criteria.

  2. Contact our Customer Care team via:

    • Phone: +92 3069680186‬

    • WhatsApp: +92 3069680186‬

  3. Our representative will walk you through the next steps and provide the return authorization.


4. Shipping & Handling

  • Customers are responsible for safely packaging and shipping the product back to us.

  • Return shipping fees are non‑refundable and must be borne by the customer

F.A.Q.

Supporting Subheading

No—Alsaadique Electronic Center does not issue refunds on online orders. You may, however, exchange eligible items within 15 days.

Exchanges must be initiated within 15 calendar days from the date of purchase.

Your item must be:

  • Unused and in original packaging

  • Complete with all accessories

  • Free of exterior damage

  • Motor and PCB fully functional

Message us on WhatsApp at +92 3069680186‬
 or call UAN +92 3069680186‬
 We’ll guide you through the exchange process.

You are responsible for return shipping. These shipping costs are non‑refundable.

No—any motor damage caused by voltage fluctuations or misuse voids exchange eligibility.

If your product powers on and operates normally, the PCB is likely intact. If in doubt, contact us for assistance before shipping.

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